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Phone Number

Kieron2004
Visitor

‎20-07-2020 04:33 PM

Alright so next month i'm due for an upgrade and i am switching EE accounts from my fathers to my own and the way i'm ordering it is via Fonehouse.co.uk. But I want to know if i can keep my current phone number since i'm sticking with EE. It's such a pain since everything is signed up under this phone number and if i lose it then i'm screwed!  As you can see in the image below it asks if ihave a PAC/STAC code so if i enter my PAC code and my Current phone number will i theoretically be able to keep my phone number even though i'm sticking with EE instead of EE>02/Three/TescoMobile/Vodafone....Etc pac Stac.PNG

 

Stay Home Stay Safe,

Kieron ❤️

 

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎20-07-2020 05:35 PM

Hi @Kieron2004 

 

If you want to keep your existing number, it matters not one iota where you buy your chosen phone from - as long as you purchase it as an upgrade and not as a new connection with a new number.

 

A PAC is for transferring to another network while keeping your number, and is irrelevant if you are simply upgrading your phone.

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