Perks deactivated

[Krigby53]

I recently purchased a 4g wifi device but still need to give them my perk code. When it tried getting it says my account is deactivated. How do I reactivate it or what can I do. I have only used 1 of my perk codes so far.

thank you

Kate

[Chris_B]

@Krigby53  discount codes have to be applied at the time of order they cannot be applied after. 

[Krigby53]

That's not what the EE told me when I purchased it. She said I could call back. Other people have posted similar issues and someone was able to help them?

[Leanne_T]

Hi @Krigby53

Thanks for posting. 

To help you with your perk account. I've sent you a private message to get some information.

Thanks. 

Leanne.