cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Paying monthly for my sim

breith
Established Contributor
Established Contributor

Hi,

my husband & I have an Apple iPad, I’m being asked to make a monthly payment but my husbands is free.

27 REPLIES 27
bristolian
EE Community Star
EE Community Star

Hi @breith 

 

Could you explain a little more about your query. Do you have tablets on monthly contracts with EE?

breith
Established Contributor
Established Contributor

No the tablets are paid for, I used to have a 3 SIM card where I topped up if and when I wanted. We decided to both go with EE, I being asked to pay a monthly top up charge plus  our phone bills, where as my husband only pays his phone bill.

Chris_B
EE Community Star
EE Community Star

@breith  EE use packs to give you a data allowance and these will last 30 days before you need to purchase a new pack.   Even if you what a standard PAYG you’ll still need to purchase a data bundle and these last 30 days.    EE PAYG isn’t great for tablet use unless you use a pre loaded data sim and that will give you a set allowance of data for a set number of months.   

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
breith
Established Contributor
Established Contributor

Thanks for you help, think I’ll go back to 3 where I know I can top when I want.

XRaySpeX
EE Community Star
EE Community Star

I would guess you are on PAYG as you were with 3 while your husband is on a monthly contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
breith
Established Contributor
Established Contributor

We both have a contract for our mobile phones.  We both have an Apple iPad which I have to pay a monthly fee for whilst my husband doesn’t have to pay anything, would like to know why I have to pay for data and he doesn’t.

XRaySpeX
EE Community Star
EE Community Star

I wasn't referring to your mobile phone contracts but the airtime plans for your tablets. I'm guessing yours is on PAYG which you top up each month while his is on contract which he pays monthly by DD.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
breith
Established Contributor
Established Contributor

Hi,

I realise you weren’t talking about our phone contracts thought I would mention them.

my husband only pays he’s monthly phone bill payments and nothing for the tablet sim.

XRaySpeX
EE Community Star
EE Community Star

His tablet plan must be on the same monthly bill as his phone contract. What plans are listed under his Bills & Payments?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP