Paying monthly for my sim

[breith]

Hi,

my husband & I have an Apple iPad, I’m being asked to make a monthly payment but my husbands is free.

[breith]

Hi, 

I just want to know why I was sent two different SIM cards, I can’t seem to get an answer.

[James_B]

Hi @breith,

Our Customer Care Team will be happy to check what you ordered if you get in touch.

Thanks

James

[breith]

Hi,

my husband was on the phone to EE yesterday without much success, all they kept on about was a Data Sim.

[James_B]

Hi @breith,

SIM cards for data only devices, such as iPads, are referred to as data SIMs. Our Customer Care Team will be able to view your order and let you know what type of plan each data SIM is using.

James

[breith]

Ok James will get my husband to try again.

[James_B]

Please let us know if you have any further questions @breith 🙂

James

[breith]

Will do, thanks for your help.