Please help . I recently asked for a Pay as you Go EE Sim card to replace the Orange Sim that had been terminated as it had not been used for some time . On receipt of the card I followed the instructions to sent me but have been unable to activate , as a message is displayed " Network Lock " presumably requiring a code or password which I do not have . The last text message sent from EE was that they were taking over the service provided by Orange PAYG and that the transition would seamless . That was some two years ago , however from the paperwork sent to me EE still appear to have a record / information of the service that had supported my Orange E1120 phone . A couple of weeks ago I spent over an hour talking to EE and the Tech. Department who were helpful , but past me from " pillar to post " in an effort to restore this service , and could not come up with a solution . As you can see I am not reliant on a mobile phone , but would like to have the service re-instated . I can admit to being somewhat ignorant technically , so words of one syllable and simple step by step guidance would be appreciated . Thank you . Anthony Elliott . ( I do not have access to an EE Shop for a face to face )
