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Pay Monthly order keeps failing

edjthorley
Explorer

Hi, 

 

I have been trying to place an order for Pay Monthly SIM but after completing the payment section it just goes to a "Sorry couldn't find page". My order is still in the basket.

 

I've tried a few times now but doesn't seem much use trying again. 

 

Thanks 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @edjthorley 

 

If you call and speak to CS on 150 they can process your order.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @edjthorley 

 

If you call and speak to CS on 150 they can process your order.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thanks I'll give that a try.