Pay Monthly order keeps failing

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edjthorley
Explorer

‎11-10-2020 07:49 AM

Hi, 

 

I have been trying to place an order for Pay Monthly SIM but after completing the payment section it just goes to a "Sorry couldn't find page". My order is still in the basket.

 

I've tried a few times now but doesn't seem much use trying again. 

 

Thanks 

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Northerner
EE Community Star
EE Community Star

‎11-10-2020 10:09 AM - edited ‎11-10-2020 10:10 AM

Hi @edjthorley 

 

If you call and speak to CS on 150 they can process your order.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎11-10-2020 10:09 AM - edited ‎11-10-2020 10:10 AM

Hi @edjthorley 

 

If you call and speak to CS on 150 they can process your order.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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edjthorley
Explorer
In response to Northerner

‎11-10-2020 11:29 AM

Thanks I'll give that a try. 

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