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Pay As You Go

Ether
Investigator
Investigator

‎17-06-2021 03:58 PM

I came across an EE PAYG Pack with 500MB data, 250min talk & unlimited texts for a monthly fee of £5 and duration of 30 days - under "Packs available to customers who joined after 18 March 2020". This pack would suit my needs but, unfortunately, I cannot seem to be able to select this option when I try to top up my account. Can anyone help, please? 

0 Helpful
6 REPLIES 6
Leanne_T
EE Community Support Team

‎17-06-2021 04:41 PM

Hi @Ether

 

Thanks for coming back to the community. 

 

If you text ALL PACKS to 150, the reply will show you all available packs. 

 

You can also view current available pay as you go packs on the What are pay as you go packs, Help page.

 

Thanks 🙂

 

Leanne.

354-
Star Contributor
Star Contributor

‎17-06-2021 05:58 PM

There use to be a £5 "Everything pack", they do not offer these anymore.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to 354-

‎17-06-2021 09:04 PM - edited ‎17-06-2021 09:05 PM

That is not a £5 Everything Pack but a new-style £5 Data Focused Pack that has since been discontinued 😞 . Unfortunately the Price Guide where you see that list of "Packs available to customers who joined after 18 March 2020" has not been so updated.

 

@Leanne_T : Please can the PAYG Price Guides be updated to reflect the current actualities? 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
James_B
EE Community Manager
EE Community Manager
In response to XRaySpeX

‎18-06-2021 07:55 AM

Thanks @XRaySpeX, I'll feed this back now. 🙂

 

James

Ether
Investigator
Investigator
In response to XRaySpeX

‎18-06-2021 07:47 PM

What a pity! I don't use my mobile often enough to justify any of the £10/month-30day duration options and I was pleased to have found a EE pack which matched the low-cost pack offered by Lebara - only to discover that it had been pulled. Oh well, back to the drawing board!

0 Helpful
354-
Star Contributor
Star Contributor
In response to Ether

‎19-06-2021 11:47 AM

There are a few Mobile virtual network operators, that offer a "pack/bundle" under £10 - for 30days - with data, calls and texts.

0 Helpful