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Passwords

Lucy19841
Explorer

‎12-09-2021 12:51 PM

Hi so I'm in England I have a router with the password on the back of it.The problem is my Ex he's having people here connecting on my WiFi and I don't know how I can change it the router has to be in the front room so many are connected to it I can't do my work and my daughter can't do her homework which is why i got it in the first place please help as I am really bad with tec

0 Helpful
4 REPLIES 4
XRaySpeX
Grand Master
Grand Master

‎12-09-2021 12:56 PM - edited ‎12-09-2021 12:59 PM

It would help if you say which model router you are talking about.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Northerner
Grand Master
Grand Master

‎12-09-2021 12:57 PM

Hi @Lucy19841 

 

Have you tried changing the router password? 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Lucy19841
Explorer
In response to Northerner

‎12-09-2021 12:59 PM

I don't know how to
0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Lucy19841

‎12-09-2021 01:01 PM

We could tell you if you tell us which router. They'll be a label on it with its model.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful