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Pac code

SimonaElena
Explorer

‎28-10-2021 03:50 PM

Hi, I try to fill the form to transfer my number from 3 to ee but when I fill in the PAC code I get the message to make sure I m putting the correct PAC code(I do that). Can't do nothing further. I have the PAC code from 3, by texting to 65075. I bought 15£ pack and when I checked my account it says that I top up with 10??!! Help please 

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1 REPLY 1
Katie_B
EE Community Support Team

‎28-10-2021 04:25 PM

Hello @SimonaElena. 

 

Thanks for coming to the community. 

 

Did you purchase the £15 pack when you bought your SIM?

 

If you text AL to 150 what reports?

 

Katie 🙂

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