PAYG

[Carlufc01]

Hi. I've ordered a free payg EE sim. I don't want to add a pack to it, I just want to add credit to it for the odd call and text. Is this possible?

[Leanne_T]

Morning @Carlufc01

Thanks for coming to the community. 

If you don't want to use a pack, you can text STOP PACK to 150 before you top up and you can then pay to send texts and make calls.

If you would like to use data you would need to purchase a data add-on, you can do this by visiting add-on.ee.co.uk. 

Please see our What is pay as you go and flex hibernation, and how do I stop it? article, to ensure you don’t lose your number if you don't use the SIM for awhile. 

Thanks 🙂

Leanne.

[Carlufc01]

Thank you

[XRaySpeX]

To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.