PAC code given at time of purchase

markglen
Investigator
Investigator

‎19-01-2021 03:55 AM

Hullo!


Hoping you can help.

 

Bought a new contract with EE thanks to the BT mobile discount, it arrived on 5h January.  Gave my PAC code over at the time of ordering, all good.

 

Finally got round to putting the EE sim in on the 17th and I’m still stuck with the new number.  Doubted myself and filled out the ‘number transfer’ form yesterday as well. Received a text saying the number may be expired or invalid?  Definitely

not expired and definitely the one supplied by BT..


Any help appreciated.

 

Thanks!

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Chris_B
EE Community Star
EE Community Star

‎19-01-2021 07:31 AM

@markglen   Call customer services and give them the pac code. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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