Community Activity

BT to EE

After being told I had to move from BT to EE for broadband, the billing issue is still ongoing. Cancelled all BT direct debits as, as far as I’m concerned I no longer have any BT products. Set everything up with EE, same direct debit agreement as my ...

Mark672 by Explorer
  • 37 Views
  • 4 replies
  • 0 Helpful

Working for ee

I work for ee through interact I wanted to speak to ee recruitment I have some questions thanks

Query re data -roaming inside EU

I have an EE account for two mobile phones - one I use and the other my wife uses. She was in Portugal on the 1st and 2nd of May this year. I was not with her, and neither was the phone I use. She made two calls on her phone, for which I have been ch...

My EE device Blacklisted by Orange PCS LTD?!

I sent my old Galaxy Note20 5g into Envirofone  and they can't accept it because apparently its blacklisted."All mobile devices received are checked on the Recipero’s CHECKMEND database which indicates if the police, insurers and mobile networks have...

A bug in EE application with Scam Guard

Hello, I just found that when you want to upgrade a sim only tariff - it adds Scam Guard price 2 times. On the video you can see that base tariff price is 17£, but if I add Scam Guard on the first screen it changes price to 18£ and then on checkout p...

Unable to load right now

Hi all when I try to login to my ee app it logs me straight back out, and also when I log in to the EE website and click on my profile it just says “we can’t load this right now” and I can’t access my account to check my bills etc…. id appreciate any...

Ashley144 by Investigator
  • 788 Views
  • 11 replies
  • 12 Helpful

Billing

Why is my bill so high, at the end of my contract my bill was just over £15 now its over 30 .why!

Ticketmaster Access Issues

I've been on Sky Broadband for about 3 years, never had an issue accessing Ticketmaster...I switched to EE about a month ago and EVERY time I try and access Ticketmaster to buy tickets it thinks I'm a bot and blocks my access. Does anyone else suffer...

DodgeGT by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful

App not working

My app has not worked for months and no matter what I cant login. I use the website and it constantly crashes and doesn’t work. How do I fix this? It’s beyond a joke 

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MLow1996 by Investigator
  • 14 Views
  • 1 replies
  • 0 Helpful