Ordered upgrade phone & plan

[heywood777]

I ordered an upgrade phone & plan on Friday evening. Had the confirmation email with 12 digit code. I have not heard anything since though. Phone was apparently in stock.

[Chris_B]

@heywood777   You will need to call customer services about this as it’s public forum has no access to your account. 

[James_B]

Hi @heywood777,

Welcome to the EE Community.

Which phone did you order?

Thanks 🙂

James

[heywood777]

Iphone XR 64GB

[heywood777]

Hi James

it was a iphone XR 64GB

Thanks

Martin

[James_B]

Hi @heywood777,

It looks like all colours are in stock, so I'd recommend contacting Customer Care so we can take a quick look at your order.

Thanks 🙂

James​​​​​​​