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Ordered iphone 11 pro max 5days ago but no updates

Dixitchoudhary
Visitor

‎03-07-2020 04:02 AM

I have odered iphone 11 pro max midnight green 64gb 5days ago and i didnt get any updates execpt order confirmation and it was showing a upfront cost of £50 and i received otp and everything but no transaction is done.......can anyone tell me when my phone will get delivered.....and very dissatisfied with your service

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎03-07-2020 07:48 AM

@Dixitchoudhary  you need to call customer services about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎03-07-2020 11:18 AM

Hi @Dixitchoudhary,

 

Welcome to the EE Community. 🙂

 

That's great advice from @Chris_B. Our Customer Care Team will be happy to check the status of your order.

 

Thanks

 

James

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