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06-11-2018 09:38 PM
Ordered a phone online on Friday evening to be delivered in to store. Had confirmation email straight away but it’s still not there and tracking number won’t work
Solved! See the answer below or view the solution in context.
07-11-2018 09:10 AM
Thanks @Nicpez
In this case, give us a call on either 150 if you have an EE phone or if you're a new EE customer call us 0800 956 600.
Let us know how you get on 🙂
Leanne.
06-11-2018 09:46 PM
Hi @Nicpez
You will need to call EE CS tomorrow when they open at 8am. There is no account access on these forums.
Thanks
07-11-2018 08:14 AM
Morning @Nicpez
Thanks for coming to the community.
Did you get a 000 reference number within your email?
What phone have you ordered?
Leanne.
07-11-2018 08:46 AM
07-11-2018 09:10 AM
Thanks @Nicpez
In this case, give us a call on either 150 if you have an EE phone or if you're a new EE customer call us 0800 956 600.
Let us know how you get on 🙂
Leanne.
07-11-2018 09:56 AM
All sorted now thank you it has been deliever to store
07-11-2018 10:08 AM
03-12-2018 05:09 PM
The would be helpful if we could chat with a human. I have not found our any info of any uses to me.
11-12-2018 02:19 AM
So I am paying for a phone EE will not send because I don't have photo ID. Is next port of call, OFFTEL? Any ideas people? EE are quite happy for me to paid the bill without photo ID but not to give me the phone i ordered. Do I go to The disability newspaper or my MP friend? Or do I after 20 years say agree with my fellow co workers that say EE are a poor company and leave? Let's see hey? Some cheek saying it's SOLVED when it's not.
11-12-2018 08:47 AM