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Order online successful

jodietay27
Investigator
Investigator

Hi I tried ringing earlier about adding a new phone contract for my son onto mine .. they said that it was denied because of I had reached the limit they would allow me .. however my partner told me to try online as that way worked for him which I have had the order confirmation and a delivery date come through? So have I been approved online then?

1 SOLUTION

Accepted Solutions

Hi Thankyou for your reply .. yes I had an order confirmation and dpd have sent an email saying it will be delivered tomorrow so I pressume that everything has gone through 

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @jodietay27 

 

Have you received an order number via email? 

 

You can then check EE order tracking:

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks

 

 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi Thankyou for your reply .. yes I had an order confirmation and dpd have sent an email saying it will be delivered tomorrow so I pressume that everything has gone through 

Hi @jodietay27 

 

Yep looks to be the case 👍🏼

 

Enjoy. 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.