Old style pack renewal

[Lclarkson1]

I have an old style pack and have used all my data. I used to be able to renew it early by texting NOW. This no longer works, the only option is to buy an add-on, which is a much more expensive option than I get if I could renew the pack. I don’t want to change packs - I like the £1 a week one I have.

is there any way I can still renew early?

[Leanne_T]

Hi @Lclarkson1

If you get in touch with our Pay as you go care team they will certainly see what they can do help 🙂

Thanks 🙂

Leanne.