Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Number switching delay

pburness
Investigator
Investigator

‎29-09-2020 11:17 AM

Submitted PAC code to EE.

Old phone has disconnected from Three network

New phone does not have old phone number yet.

 

How long should it take from old phone disconnecting to new phone having the old phone's number?

 

Do I need to do anything?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0 Helpful
1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎29-09-2020 11:32 AM

Hi @pburness 

 

What day did you submit your PAC to EE - and was it before 5.30pm? The porting process will take place on the first working day after you submitted the PAC, and can potentially take all day.

 

Odd behaviour such as this is perfectly normal on the day of transfer, I'd also make sure you are regularly restarting your phone too.