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Number not changed over to new sim

Emma239_
Visitor

‎15-06-2021 11:24 PM

I upgraded my phone but my new number has not moved over to my new sim and both my sims are not working so I have no working sim card and I'm still waiting for this to be fixed 5 days later

0 Helpful
2 REPLIES 2
Profile closed
Not applicable

‎15-06-2021 11:27 PM

Hi @Emma239_ 

 

Welcome to the EE Community,

 

If you call freephone 0800 956 3146 from any other phone a tech advisor will be able to get your new sim up and running for you 🙂

 

Thanks,

 

David.

Jon_K
Former EE Employee

‎16-06-2021 08:13 AM

Hi @Emma239_

 

If you're unable to call, you can find links to our online chat teams on our get in touch page.

 

Hope this helps 🙂

 

Jon

0 Helpful