Number Transfer

[scuj1]

Good evening folks, 

I provided my PAC code when signing up online for my new Sim Only account moving from BT. New sim has arrived and is set up but do I still need to provide the PAC code online again on the form or is it just a case now of waiting for it transfer?

Many thanks, 

John 

[Leanne_T]

Hello @scuj1

Welcome to the community and EE 🙂

If you entered your PAC when you placed your order, you shouldn't need to fill in the number transfer form.

When did you receive your EE SIM card?

Speak soon 🙂

Leanne,

[scuj1]

Hi Leanne,

Received yesterday and have had the usual series of texts but no mention of the number being transferred. This was after 17:30, so I'm guessing it won't happen until Monday now but as I've had no confirmation, I'm not sure if it is!

Many thanks, 

John

[Leanne_T]

Hi @scuj1

Thanks for coming back to me.

If you give us a call on 150, our Mobile Care team will be happy to check this is all set up for you for Monday 🙂

Thanks.

Leanne.

[scuj1]

Hi Leanne,

I left this until today and everything tranferred with no problems this morning.

Thanks again,

John

[James_B]

That's great @scuj1 🙂

Thanks for letting us know.

James