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16-03-2020 07:30 AM
I place 2 upgrade orders online on the 14th and I have received the "We have you order" email that states it being processed. It said a text should be coming shortly and confirmation of delivery date email but I have yet to receive anything
16-03-2020 07:36 AM
@Catherine456 In that case give customer services a call.
16-03-2020 09:43 AM
Hi @Catherine456.
Welcome to the community.
As @Chris_B has mentioned, you'd be best contacting our Customer Care team about this.
They will be able to access your account and provide you with an update.
Jon
16-03-2020 10:16 AM
16-03-2020 11:06 AM
Thanks for letting us know, @Catherine456 🙂