Community Activity

Using inclusive extras

Hi can anyone help me please I have the Xbox game pass as my inclusive extra. How do I set it up or link it to my xbox account? Thanks in advance.

Open letter to Claire Gillies

Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...

TimBarber by Investigator
  • 17 Views
  • 1 replies
  • 0 Helpful

Resolved! Scam call offering me a 30 percent discount

Today I received a call on purportedly 020 4538 9426 from purportedly John purportedly from EE. He asked how I was today and if I wanted a 30 percent discount. The man was speaking with a South Asian accent in what sounded like a call centre.He asked...

ANPARKER by Visitor
  • 25472 Views
  • 80 replies
  • 40 Helpful

Can't make international calls from Taiwan

Hello, I am having the same issue calling the UK from Taiwan. I have activated the option so that my UK data and calls can be used in Taiwan for 24 hrs to enable calls but I all calls are failing - including 150 to EE. Help!

Coverage in the Isle of Dogs

Update: 28 May 2025 Over the past few months, our engineers have completed legal negotiations and have legally acquired the land from the landowner. The equipment will be built on a high rise building and we are working with the council to make sure ...

Leanne_T by EE Community Support Team
  • 8281 Views
  • 54 replies
  • 15 Helpful

Bill

Hi guys, my ee bill was meant to go out in a few days but I have paid early as i will be cashing out the funds remaining and using elsewhere and didn’t want to to miss or have to remand for payment. is it possible this is able to do so as when my bil...

Sanaa2 by Explorer
  • 36 Views
  • 6 replies
  • 0 Helpful

SIM activated but still awaiting delivery

The sim on my EE app has activated but my SIM card hasn’t been delivered , I ordered the ward Wednesday and it said it would come in 3-5 working days . Is my SIM card being delivered today as I’m not able to log into any tracking apps 

Jadie19 by Visitor
  • 14 Views
  • 1 replies
  • 0 Helpful

Account broken

Can't navigate the site properly:I get prompted to login when I'm already logged in.I get promotions pushed to me that I can't view.Randomly get messages telling me I'm not a customer.Can't get a code text to me because I've apparently done it too re...

kudos1 by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful