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13-11-2018 07:14 AM
Last night I placed an order for a phone and ninteNin Switch - are these bundles still available or am I going to be told that they are all sold out and left with a deal that ideally I may have A: not have chosen that phone or B: have been able to get somewhere else with the gift - no offence but I have been promised a deal like this by EE before and it has not been honoured - so just enquiring.
Solved! See the answer below or view the solution in context.
13-11-2018 09:28 AM
Hi @Bb1312,
Welcome to the EE Community.
Your free gift will be dispatched 15-30 days after your phone is delivered.
We'll send you a text message when it's on its way.
Thanks
James
13-11-2018 07:17 AM
The switch isnt shipped at same time as the phone.
It'll be shipped roughly 2 weeks after.
13-11-2018 09:28 AM
Hi @Bb1312,
Welcome to the EE Community.
Your free gift will be dispatched 15-30 days after your phone is delivered.
We'll send you a text message when it's on its way.
Thanks
James
13-11-2018 10:47 AM
Thank you for your prompt response, this has put my mind at ease somewhat as before I was offered an X box which never came through and I was told it was out of stock even though it was advertised in the shop - so perhaps you can see my concern.
Again my thanks for messaging me so quickly 🙂
13-11-2018 12:26 PM