The EE Community

Pacakage not renew automatically

My balance is 10.37 and I have used 10 pounds package but yesterday my package expired but did not renew automatically ant one can help me about this problem.

Calling the uk from Australia

I have a zone 1 roaming package with data and calls. I cannot make or receive calls from the uk. I have changed networks manually, restarted the phone, WiFi on, WiFi off etc and nothing. I made a call yesterday eventually but nothing today. Have spok...

A new document for your #NAME OF PHONE# device is now available.

So I received a text mesage from 150 today saying....'A new document for your #NAME OF PHONE# device agreement is now available. Log in to ee.co.uk/login to view it, Thanks.'I log in and can't for the life of me find anything that looks to be revised...

Migrating from BT to EE

Good morning, I am Mike,While speaking with EE mobile on Monday about contract pricing,I was convinced that I should move my broadband package, whichstarted while on the phone, after all the form filling etc., I was toldthat I didn't have to do anyth...

Network problem

Why is my sim not working and there is no signal? Is it just me or it happened to others too?

prepaid payment error in Nigeria seems impossible

Discovery plus dropping sound after ads

There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks 

EE App accessibility

the EE  App . I issue with the EE app I have Accessibility issue  with my condition. I can’t read or spell very well and just wondering if this EE mobile board band app can support. Apple.  Accessibility Access so I can access. Speak Screen  an. Spea...