New phone

[johnw2006]

I placed a order on the phone just now but haven't received any email confirmation ect 

[LifeByStuart · Accepted solution]

It can take a few minutes but if you’re curious call 150 they will confirm what’s going on 🙂 

[Katie_B]

Good Afternoon @johnw2006. 

Thanks for ordering with us. 

Have you now received your confirmation?

Speak soon, 

Katie 🙂

[johnw2006]

Hi no still not received anything at all 

[Katie_B]

Thanks for confirming this @johnw2006. 

I would recommend getting in touch with our mobile care team, who will be able to look at this for you. 

Katie 🙂

[LifeByStuart]

Is this sorted ? I’m having the same with The new iPhone but that is cause of pre order but if you call 150 and ask for order update they can certainly help you out