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05-10-2019 09:19 PM
I received my new upgraded phone today with a new SIM but to have my old number put it in and did the process to activate it.... Does anyone know how long it normally takes???
06-10-2019 10:41 AM
Hi @nicoleallison34,
Welcome to the EE Community. 🙂
Did you activate your new SIM at myaccount.ee.co.uk/app/activate-sim?
Have you received your PIN on the old SIM?
Thanks
James
