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New phone order

Dan226
Visitor

‎14-11-2021 03:53 PM

Will I be charged for the phone now or when I have it .. only wondering as I’ve jusy ordered IPhone 13 pro max and I know there will be a wait so just wanted to know if I’ll be charged while waiting for it 

 

thanks 

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎14-11-2021 05:08 PM

Hello @Dan226 ,

 

Welcome to the community,

 

You should normally be charged when your phone is dispatched. You should be able to check in your account as well, but remember that you always pay one month in advance for your monthly contract, so your first payment will be higher than subsequent payments.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.