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New iPhone 12 max

Fatboy007
Visitor

‎10-12-2020 08:26 PM

Hi, the ee contract on my iPhone 7 has ended but I’m on sim only now I think (£20 per month) this phone was for my son who now has just ordered the new iPhone 12 max from ee but on a separate pay monthly contract on his bank account etc. How do I transfer his phone number to his new phone?

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎10-12-2020 09:12 PM

Hi @Fatboy007 

 

You need to PAC out his EE number and move it to another carrier, then PAC out from that carrier to your son new EE number. 

 

To start the process text PAC to 65075

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
jane12345
Established Contributor
Established Contributor

‎10-12-2020 09:14 PM

if u phone customer service or pop in to any ee shop they will swap the number u want to use in iphone max im sure it takes a few days though

0 Helpful