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New iPhone 11 sim not recognized

Jennin
Visitor

‎02-10-2020 05:49 PM

I have put the sim in and it’s asking me to add data plan? It not recognizing the sim I have tried a different sim aswell 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎02-10-2020 09:21 PM

@Jennin  where did you get this device from ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.