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New iPhone 11 set up

Sarahs14
Visitor

Got new phone today , keeping same tel number. Told to put old phone next to new phone and set up was done very quickly . Reset old phone to factory settings to sell but now when I text someone I’m new phone it’s Saying my email instead of just my name 🤷‍♀️🤷‍♀️🤷‍♀️

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Sarahs14  Open up Settings>Messages and click send and receive now untick your email address.   These are iMessage your sending not text message. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.