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New contract

SLAW2609
Visitor

I’ve just placed an order for a pay monthly contract. I’ve had an email saying: Successful EE order ref:xko**********
does that mean I’ve passed the credit check? 
thanks

 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@SLAW2609   Yep.  You should now get a tracking number when a device can be allocated to you.  Depending on what device you ordered this might take awhile. Especially if it’s a high demand device ( Samsung s20 ultra ) 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.