The EE Community

Roaming Pass ROW in Canada

I am currently on an all rounder plan and using my inclusive extra for TNT Sport. I’m going to Canada next week and wanted to know if I can just text “ROAMING” to 150, pay £25 and then use my UK allowances for calls, text and data in Canada? 

Erased by eSIM by accident

I erased  my eSIM how to restore it

EU signal and costumer service from abroad to UK so bad ,auful

I have had the same problem for months, and they haven't fixed anything. It's frustrating. The problem they don't fix is nothing terribleNo signal 

Roaming All Rounder (pre Aug 24)

Today I have received the following test message from EE:Hi from EE. Weve recently made some changes to our Roaming Inclusive Extras. You can select either EU roaming or our new Zone 1 option which covers 33 popular destinations. For now we'll apply ...

Removing a card

I would like to remove a card 

BROADBAND DOWN..... ANYONE ELSE IN SOUTH GLOS AREA LOST THERE CONNECTION ?

Email problems due to EE being blacklisted

Hi Bristolian, can you please advice me ? , I have email problems due to EE being blacklisted (uceprotectl3)

Unaccetable 4g Speeds

Used to get 20/30 Mb download speed, but recenetly cant even get past 1/2 Mb. Have multple screenshots of speed tests and have spoke to EE. Get a text every day saying its been fixed but problem still remains.Completly unacceptable as cant even open ...

Unlimited data fair usage

I have just signed up to an unlimited data sim which I am using in a TP-link 5g router. I am trialling this as an alternative to my wired broadband as where I live I can only get 30 MBs whereas this is consistently giving me 300-400. However I am con...

“Smart Wifi” after moving from BT to EE broadband

I have recently moved from BT to EE broadband. With BT, I had a BT Homehub and two extender discs to reach the whole house. Now that I am with EE, I still have the same Homehub and the same two extender discs - they all work fine. I note from my firs...