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New Phone Delivery Time

daro2913
Valued Contributor
Valued Contributor

‎07-09-2019 09:05 AM

Hello. I have ordered a new Huawei 20X 5g and i would like to know when is ts going to be arriving

 

0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎07-09-2019 09:10 AM

Hi @daro2913 

 

You can check your delivery via EE order tracking.

 

When your device is due to be delivered you will receive a text from DPD.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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daro2913
Valued Contributor
Valued Contributor
In response to Northerner

‎07-09-2019 09:14 AM - edited ‎07-09-2019 10:36 AM

When i type in my 10 diggit code and my email, it doesnt work its shows that theres truble logging img. I have oreder it lst night and even payed a 10 for faster delivery. 

 

0 Helpful
daro2913
Valued Contributor
Valued Contributor
In response to daro2913

‎07-09-2019 09:40 AM

is it possible for dpd driver not to arrive at mine house when they said that it will?

 

0 Helpful
Northerner
EE Community Star
EE Community Star
In response to daro2913

‎07-09-2019 10:05 AM

Hi @daro2913 

 

If they are delayed maybe.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful