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New Phone Delivery Time

daro2913
Valued Contributor
Valued Contributor

‎07-09-2019 09:05 AM

Hello. I have ordered a new Huawei 20X 5g and i would like to know when is ts going to be arriving

 

0 Helpful
4 REPLIES 4
Northerner
Grand Master
Grand Master

‎07-09-2019 09:10 AM

Hi @daro2913 

 

You can check your delivery via EE order tracking.

 

When your device is due to be delivered you will receive a text from DPD.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
daro2913
Valued Contributor
Valued Contributor
In response to Northerner

‎07-09-2019 09:14 AM - edited ‎07-09-2019 10:36 AM

When i type in my 10 diggit code and my email, it doesnt work its shows that theres truble logging img. I have oreder it lst night and even payed a 10 for faster delivery. 

 

0 Helpful
daro2913
Valued Contributor
Valued Contributor
In response to daro2913

‎07-09-2019 09:40 AM

is it possible for dpd driver not to arrive at mine house when they said that it will?

 

0 Helpful
Northerner
Grand Master
Grand Master
In response to daro2913

‎07-09-2019 10:05 AM

Hi @daro2913 

 

If they are delayed maybe.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful