On 2nd September, I place an order for a new contracted device (iPhone 12 Pro Max) and the £30 upfront cost came out and is sat in my pending, but I haven’t received any confirmation emails or texts saying its gone through. I just know the £30 has come out the account and is pending.
Any way to know that it has gone through and when will I get a confirmation email?
If you have not received the conformation email when you placed the order, please give us a call on 0800 956 6000. The team will be happy to check the order for you.
