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07-10-2019 10:27 PM
Hi my ex has stolen my phone I have an ardent number from the police but I haven't got insurance what do I do about replaceing it
08-10-2019 07:09 AM
@Daynaq You need to call customer services to get it blocked and if you have EE insurance you can start the claim process.
08-10-2019 07:35 AM
Hi and welcome to the community, @Daynaq
I'm sorry to hear that your phone has been stolen. Do you think the police will be able to get it back?
Our Mobile Care team will be able to block the number so that it can't be used by anyone
Chris
