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05-12-2020 02:37 AM
How can this happen and how do I get it changed back.
05-12-2020 11:26 AM
Hi @Smoky_mcpot
Welcome to the community.
I have no idea how that could happen. Do you have any other numbers on your account?
Have you recently upgraded or changed from another network?
Chris
05-12-2020 12:01 PM
No and no
05-12-2020 12:03 PM
How strange, @Smoky_mcpot.
I'd recommend speaking to our Mobile Care team as soon as possible so that they can find out what's happened.
Chris
05-12-2020 12:23 PM
They are trying to sort the problem now.
05-12-2020 12:31 PM