My iphone 7 is disabled
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25-08-2020 12:35 PM
I have forgotten the 6 digit passcode to my new iphone 7 and as a consequence it has been disabled. The Apple advice is to connect to itunes and update the device which will delete all data. However, I am having trouble downloading itunes to my laptop.
Any advice?
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25-08-2020 01:30 PM
@sarad Unfortunately there is no master passcode as this would make the password you choose irrelevant. You only option is to restore the device with iTurns. Quick question did you setup your finger print (TOUCH ID ) on the device to unlock it ?
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
