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My contract has now changed, does this mean my phone is on its way?

strangefur
Visitor

‎16-08-2019 08:37 PM

It was out of stock last Friday when I ordered it. I have just had texts telling me my contract has now been updated. Does this mean my phone is being delivered soon?

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎16-08-2019 08:44 PM

@strangefur   You should get a text from DPD when your device is on its way.  Your contract always changes just before you get the new device so all being well you might get the device on Monday/Tuesday. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Northerner
EE Community Star
EE Community Star

‎16-08-2019 08:47 PM

Hi @strangefur 

 

Not necessarily. 

 

Have you checked order tracking?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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