Lost Simcard, renew at airport

leey1505
Explorer

‎06-09-2020 03:05 PM

I recently lost my simcard outside UK.

Was wondering if it is possible to renew my simcard once I arrive at the London Heathrow Airport.

 

Thank You

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Northerner
EE Community Star
EE Community Star

‎06-09-2020 04:08 PM

Hi @leey1505 

 

If you want the same number then you will need to visit an EE store to obtain a new SIM, or order online.

 

If you don't care about your number then yes you can obtain another PAYG sim from the airport, but it must be activated in the UK.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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