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Looking to switch to SIM only monthly deal until new iPhone releases?

toby95
Investigator
Investigator

My contract finished in August for my current iPhone XS, and I'd like to switch to SIM only in the meantime to save on money until the next gen of iPhones are released. This would mean having a SIM only deal for a couple of months or so.

 

When I choose my upgrade option and select 'SIM only', my only options are 12/24 month contracts. I know EE do a monthly 30 day SIM deal, but I am not given any option for this?

4 REPLIES 4
Northerner
EE Community Star
EE Community Star

Hi @toby95 

 

Because you are already on the 30 day SIM only contract when your tariff expires (your current tariff reverts to a 30 day contract). If you want to change down then to a lower tariff then you need to speak to EE CS on 150.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chris_B
EE Community Star
EE Community Star

@Profile closed   @toby95  not necessarily it will also depend on how long you been  an EE customer for before they will allow you to upgrade to a full contract from a sim only.    As a rule it’s 6 months but this can come down to 3 months if you’ve been within EE for sometime but if you’ve been with EE/Orange/T-mobile for what seems like forever then they’ll allow you to upgrade to a full tariff at anytime.   

@toby95   you need to speak with customer services before you take out a sim only deal to find out how long you’ll have to wait before they’ll allow you to upgrade before your upgrade period from a sim only at no cost cuts cost.  

The fact that the next iPhone is going to be out in the next month or so you might as well stay as you are and then upgrade when the device is out. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

The upgrade eligibility rules on page 5 of the SIM only price guide here are quite clear when it comes to 12month SIM only plans.

 

Unfortunately there is no such guidance on 24month plans.

@bristolian   EE have changed it then my mistake. 👍

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.