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Is my iPhone 11 Pro Max locked to EE?

NickH16
Star Contributor
Star Contributor

‎21-08-2020 11:56 AM - edited ‎21-08-2020 11:57 AM

I have paid for 12 months of the 24 month contract . Can somebody confirm if my phone is locked to EE or if it is unlocked? I got this from EE on the annual upgrade

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎21-08-2020 12:22 PM

@NickH16 , have you taken a look here:

 

https://community.ee.co.uk/t5/Unlocking-your-device/Unlocking-your-EE-mobile-phone-or-device/td-p/76...

 

You will find that Apple phones are automatically unlocked after 18 months, but you can request to have them unlocked after 6 months, but will have to pay a fee, hope this helps.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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XRaySpeX
EE Community Star
EE Community Star

‎21-08-2020 01:22 PM

It will be locked to EE. All EE devices are.

 

Text UNLOCK to 150 to confirm.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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