Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Iphone

Ken59
Explorer

‎18-04-2021 06:33 PM

My iPhone touch screen has stopped working, need help please 

0 Helpful
3 REPLIES 3
Chris_B
Grand Master
Grand Master

‎18-04-2021 09:22 PM

@Ken59  You get a 12 month warranty with the device when you purchase it.    What iPhone model is it ? 

0 Helpful
Ken59
Explorer

‎18-04-2021 10:47 PM

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
It's the iPhone 11
0 Helpful
Jon_K
Former EE Employee
In response to Ken59

‎19-04-2021 08:11 AM

Hi @Ken59.

 

Have you tried a soft reset on the phone?

 

To do this, you'll need to press and hold both the power button and the volume down button at the same time until the Apple Logo appears on the screen.

 

This will usually take around 10-15 seconds.

 

Jon