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Iphone 13

Cristinairina
Explorer

‎26-09-2021 06:05 PM

I made an online subscription, I called but I hung up and he didn't answer, what's going I have not received any call back and no one answers the phone.

 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎26-09-2021 09:41 PM

@Cristinairina  Online subscription to what ?   No one will call you back unless you have already spoken to customer services and had this arranged but if this is about ordering a  phone you need to call there is no call back service for this.   Call backs are for technical support or other account issues ie billing but this is all arranged. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Cristinairina
Explorer
In response to Chris_B

‎26-09-2021 09:48 PM

@Chris_B yes about ordering a phone I called I talked and I gave all the necessary details absolutely everything and then he told me to wait to check the address I waited then it closed and since yesterday I call continuously but no one answers only the music in the background. Should I wait for a confirmation text message? the number I called is 0800 956 6042

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Cristinairina

‎27-09-2021 07:38 AM

@Cristinairina  You need to call back.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful