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Iphone 13 Pro max still waiting

chloe154
Investigator
Investigator

‎12-12-2021 04:49 PM

Hiya just a query? 

 

anyone order the iphone 13 pro max in graphite around 1 october? and is still waiting ive had nothing from ee or dpd

 

thanks 

 

 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎12-12-2021 05:21 PM

@chloe154   Did you get confirmation of order ?  Have you called customer services about this ?  If you ordered this device back then you should of had this by now.  You need to call customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
chloe154
Investigator
Investigator
In response to Chris_B

‎12-12-2021 08:29 PM

I didnt get confirmation as i ordered over the phone i will be ringing tomorrow 🙂 just wanted to see if anyone else is still waiting thanns

0 Helpful
Jon_K
Former EE Employee
In response to chloe154

‎13-12-2021 08:04 AM

Hi @chloe154.

 

Let us know how you get on after speaking with our Customer Care team.

 

They'll be able to access your account and give you an update.

 

Jon

0 Helpful