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Iphone 12 pro cracked faulty

Smush1997
Explorer

ive had the iphone 12 pro for just over a month and i got a good case with drop proof corners and the glass for the front , I pressed the mic on the keyboard for something i was doing and it cracked i thought it was just the screen protector i peeled that back and the corner has cracked i do not think that is acceptable considering im taking care of the device and i cant exactly go to a ee store to show them

3 REPLIES 3
BrendonH
Community Hero
Community Hero

Unless Apple admit this is a fault with the phone you are out of luck I am afraid.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

That is absolutely shocking 

Chris_B
EE Community Star
EE Community Star

@Smush1997  unfortunately unless you have insurance this is going to cost you to get repaired.  The cost to replace the screen via Apple is £266.44.      Screens don’t just break when being pressed and if it a manufacturing issue then you need to take this up with Apple.  

you can use THIS 

 

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