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IPhone 13 pro

Connorshaun11
Investigator
Investigator

‎16-11-2021 01:46 AM

Hi I’m just wondering is there any updates on the delivery time scale on the iPhone 13 pro ( normal pro) smaller storage in white ? 

0 Helpful
6 REPLIES 6
Northerner
EE Community Star
EE Community Star

‎16-11-2021 06:55 AM

Hi @Connorshaun11 

 

Have you checked EE order tracking?

 

https://myaccount.ee.co.uk/orderdetails

 

When EE have stock they will send your device out. You will then receive a text from DPD.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎16-11-2021 08:17 AM

Hi @Connorshaun11,

 

Welcome to the EE Community. 🙂

 

Which storage size did you choose?

 

When did you place your order?


James

0 Helpful
Connorshaun11
Investigator
Investigator
In response to James_B

‎22-11-2021 10:30 PM

Hi it was the standard pro size 128gb ordered in 8th nov 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Connorshaun11

‎23-11-2021 07:59 AM

Hi @Connorshaun11,

 

Did you order the Graphite, Sierra Blue, Gold or Silver colour?

 

James

0 Helpful
Connorshaun11
Investigator
Investigator
In response to James_B

‎23-11-2021 09:54 AM

hi it was the silver that I ordered 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Connorshaun11

‎23-11-2021 10:02 AM

Hi @Connorshaun11,

 

The delivery guidance when you placed your order was 'Expect dispatch in more than 28 days'. You'll receive a text message with tracking details as soon as it's dispatched.

 

Hope this helps.

 

James

0 Helpful