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15-11-2020 04:34 PM
Hi, I placed an pre Oder for for the IPhone 12 pro max - pacific blue 128GB. So according to EE it’s in Stock, but on live chat I’ve been told there’s no stock for another 2 weeks. What I don’t understand is my order status is “pre order confirmed” does anyone have a similar problem?
Solved! See the answer below or view the solution in context.
03-12-2020 09:09 AM
03-12-2020 10:26 AM
Hi James
I ordered the 12 pro on the 18th November in midnight blue
03-12-2020 11:18 AM
03-12-2020 11:54 AM
Hi James
Pacific blue
128gb
03-12-2020 12:06 PM
Hi @Lisapix,
The delivery guidance when you placed your order was dispatch within 28 days.
You'll receive a text message from DPD with tracking details as soon as your delivery slot is confirmed.
Hope this helps.
James