I cant see anywhere to top up pay as you go phone
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31-10-2021 09:08 PM
I've checked the website, however when I click on a pay as you go. the first thing that appears is how to leave ee, no information about topping up.
also, the subscription says prepay (which i don't understand).
Please let me know how to top up online, my mobile number is quoted on the account
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31-10-2021 09:13 PM
@Frances8 It’s amazing when you know how to use Google you’ll find all sort of information like.
HOW TO TOP-UP YOUR PAY AS YOU GO PHONE
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31-10-2021 09:17 PM
I agree but when you have tried everything that google says and you ee account wont give you the option to top up then its not that easy.
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31-10-2021 10:05 PM
Hi @Frances8
Have you logged into your EE account online or downloaded the EE app?
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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31-10-2021 10:10 PM - edited 31-10-2021 10:12 PM
Try using Fast Top Up online with a UK bank card.
How long you've had that SIM?
"Prepay" is the same as PAYG.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
