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I can not share data between my and my girlfriend

GoGoZS
Investigator
Investigator

‎06-03-2021 05:27 PM

We both have ee o have pay monthly sim she has top up and I can not share data with her also I done it previously, can u help pls

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎06-03-2021 05:32 PM

Are you both under the same MyEE family a/c, not PAYG? You need to be to be able to gift data. See Gift Your Data and Set Controls .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
GoGoZS
Investigator
Investigator
In response to XRaySpeX

‎06-03-2021 05:35 PM

No, I have only sim contract and she is on pay as u go can we share data or not? 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to GoGoZS

‎06-03-2021 05:39 PM - edited ‎06-03-2021 05:39 PM

Then you can't share data between you & never have been able to. Gifting data is only available between contracts, not PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎06-03-2021 05:52 PM

@GoGoZS   No not at all.  It’s never been possible to gift data to or from a PAYG sim.   But then again PAYG sims get data roll over where as contracts sim don’t.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.